Kay Jewelers Outlet in Glendale, AZ Closed now

Reviews about Kay Jewelers Outlet

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  October 29, 2019, by Leslie G
  Stephanie is just awesome. I came in ready to return a bridal set I purchased not even a month ago due to billing issues. She heard me out and helped me solve the issue and on top of that gave me a better deal. Excellent customer service. I appreciate the help and value!
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  May 18, 2019, by Tyler Rich Kennedy
  Recently went Kay jewelers on Dec 18th to look at engagement rings and worked with Stephanie. She was wonderful . My fiancé went back the next day to purchase it. Then when I had to go back For fitting , they told me it'd be available Jan 19th. Never got a call or email & then when I had to personally call they told me it was "back" on the 11th on January. Coming in tonight, I worked with Caitlyn who then told me no work had been done to my ring and it was the same size . After that I was ready to return it and she asked me why. Maybe because it still isn't sized? Horrible customer service . Seriously going to be cancelling the account I have with Kay jewelers . What a waste of time. Don't recommend